Lowongan Kerja Customer Engagement Executive at The Body Shop Indonesia

Deskripsi Pekerjaan

• Develop campaign content for media: SMS/Email/Push Notification/WA 
• Prepare creative concept contents and brief to be coordinated with the graphic design team, based on business strategy/objective
• Develop Customer Engagement innitiative programs/campaigns/events, and collaborate with other teams for the activation including member exclusive events
• Conduct competitor research and benchmarking to get market insights
• Analyze and produce regular reports on campaigns' performance for improvements
• Responsible for budgetting and inventory management of customer engagement campaigns

• Bachelor's degree graduate, preferably from Marketing related major
• Have min. 2 years experience in CRM/Customer Engagement field
• Experienced in developing campaign content and programs
• Strong Communication and Negotiation skills
• Highly creative 
• Analytical mindset with exceptional critical thinking capabilities 
• Demonstrate ability to convey a sense of urgency, openness to new ideas, proactive attitude, and must be able to thrive in a varied and fast paced environment
• Familiarity with CRM Platform (ie: Salesforce) is a plus!