The Body Shop Indonesia

Lowongan Kerja Customer Engagement Executive at The Body Shop Indonesia

  • Develop campaign content for media: SMS/Email/Push Notification/WA 
  • Prepare creative concept contents and brief to be coordinated with the graphic design team, based on business strategy/objective
  • Develop Customer Engagement innitiative programs/campaigns/events, and collaborate with other teams for the activation including member exclusive events
  • Conduct competitor research and benchmarking to get market insights
  • Analyze and produce regular reports on campaigns' performance for improvements
  • Responsible for budgetting and inventory management of customer engagement campaigns

  • Bachelor's degree graduate, preferably from Marketing related major
  • Have min. 2 years experience in CRM/Customer Engagement field
  • Experienced in developing campaign content and programs
  • Strong Communication and Negotiation skills
  • Highly creative 
  • Analytical mindset with exceptional critical thinking capabilities 
  • Demonstrate ability to convey a sense of urgency, openness to new ideas, proactive attitude, and must be able to thrive in a varied and fast paced environment
  • Familiarity with CRM Platform (ie: Salesforce) is a plus!

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